FAQ
Thank you for stopping by! Here are our frequently asked questions that might help you with your shopping.
Product Authenticity:
- Are your products Authentic?
Yes! All products are Authentic / Original.
Shipping Cost, Estimated Delivery Shipping Policy:
- How long is the shipping?
For Metro Manila, it usually takes 1-2 days but may reach up to 3 days depending on the season. For Provincial, it usually 2-4 days but may reach up to 5 days depending on the season.
- How much is the shipping cost?
For Metro Manila, it starts at 80. For Provincial, it starts at 140.
- Pay Today, Ship Tomorrow. (Orders paid on Saturday will be shipped on Monday).
- We also offer same day delivery via GRAB EXPRESS. Our same-day delivery starts at 10am to 4pm, Monday to Saturday.
Orders:
- Confirmed orders will be reserved for 2 business days; Weekends (Saturday and Sunday) are not included.
Mode of Payments:
- We accept Bank transactions (BPI) and Online Payment (Gcash).
- Do you offer Cash on Delivery (COD)?
We accept COD on our Shopee and Lazada Store
Other concerns:
- Do you have a Physical Store?
We currently do not have a Physical Store but we accept same day deliveries